Shipping, Payment, and
Return Policies
- Please Read Our Policies Carefully -
- Shipping Policy-
FedEx Ground Shipping is
FREE
for all Water-Based Finish, Sealers,
and Fillers delivered to destinations in the
continental U.S. Hawaii and Alaska will be
charged standard shipping costs. We deliver on
Saturday to residential locations.
We deliver to US destinations within 1-4 business days
depending on your location.
Orders placed before 1pm EST Monday - Friday for items
in stock usually ship the same day upon order
verification. Orders placed on Friday after 1pm
EST and on Saturday or Sunday will be shipped the
following Monday or next non-holiday business day.
Shipping for most of our products is free and will be
noted in the item's description. For a few of our
products such as wood flooring, tools, videos, and non-waterborne products,
shipping to destinations in the U.S. will
be based on product weight and dimension.
Oil-Based liquids require additional charges due to
flammability.
FloorMechanics.com reserves the right to select
final choice of carrier (FedEx Ground is our primary
carrier).
Shipping options :
|
FedEx Ground Residential
/ Commercial
- (Continental U.S. Destinations ONLY) |
| |
|
** NOTE: Some rural
areas may require extended delivery times
*** Flammable products will incur a surcharge of $20
per shipment of 4 gallons or less. 5-gallon
containers of flammable products also require a $20
surcharge per container. |
.
CLICK HERE
for
FedEx
Holiday Schedule
SATURDAY
DELIVERY -
Saturday Delivery is
available for residential deliveries. Delivery
schedules are not guaranteed, but FedEx Ground delivery
is available on Saturday for "Home Delivery" shipments.
We cannot ship to P.O. Boxes
due to insurance and liability constraints.
- Payment Options -
**
Payment by American Express, MasterCard, Discover,
PayPal, and
Visa credit cards accepted without surcharge.
**
Personal checks
are accepted but funds must clear before the products
are shipped.
**
Due to the high cost associated with C.O.D. orders, we
cannot accept this method of payment. We are taking this
step to maintain our ability to offer our customers the
most competitive prices available.
- Return Policy -
All products are covered by
the manufacturer’s warranty against defects. If an item
proves to be defective within 15 days of the date of
your invoice, we can assist with the repair or exchange
of that item for you, according to the terms of the
manufacturer’s warranty. If you wish to return a
product that is unopened, you may return it for exchange
or refund within 15 days of your invoice date (if
permitted by manufacturer’s return policy). If you have
opened the product and/or broken any factory seals, the
product cannot be returned. Sale items and items
that have been used are non-returnable and
non-refundable.
Shipping and
Handling charges are not refundable.
All requests for a Return Authorization must describe
the reason for the return. Returns will NOT be accepted
without a Return Authorization number. Once you have
been issued a Return Authorization number, you must ship
the product so that it reaches our Returns Processing
Center within 10 days. All Return Authorization numbers
must appear on the shipping labels.
** Special Orders and Sale
Items cannot be returned for refund.
All
items must be returned with original packaging,
including all warranty cards, manuals, accessories,
components, etc. Incomplete returns will result in a
delay of your refund, and possibly a refusal of your
return.
The customer is responsible for
shipping charges and insurance on all return shipments.
Refunds on returned products will be subject to deductions for
outbound shipping charges for the original shipment plus a
restocking fee of fifteen percent (15%) or $10.00,
whichever is greater.
Prices and product availability subject to change
without notice. All specials and promotions limited to
stock on hand. We reserve the right to limit quantities
on promotional products. We are not liable under any legal
theory for consequential or incidental damages arising
from shipping delays, system downtime, or
for any loss, damage, or expense arising from product
malfunction or defect . We expressly disclaim all
warranties, express or implied, including any implied
warranty of merchantability or fitness for a particular
purpose. This disclaimer in no way affects the terms of
the manufacturer’s warranty, if any. Other restrictions
may apply.
We value you as a customer
and it is our top priority to ensure you receive
quality merchandise, quickly, and at prices which offer
you the best possible value. If you have
suggestions to help us achieve this goal, please let us
know!
Floor Mechanics, Inc.
Please use your
browser's "BACK" button to return to the previous page. |